Great quality plants. Great service. Good pricing.
If you're picking up a pack of petunias, visit your box store. If you want professional guidance when it comes to landscaping, visit Ted Lare Design & Garden Center. Their staff is knowledgeable and obviously love their jobs! No, it isn't cheap, but I'm happy to pay not only for healthy vibrant plants, but for the professionalism and customer service that includes honesty. Yes, honesty. Though having the opportunity to make a sale, after viewing pictures on my phone, I was told my plants would be just fine. The wind caused a bit of bruising and the larva enjoyed a meal or two, but hey, that's nature. And the plants, well, they're actually better than just fine! They're huge and healthy and absolutely gorgeous! I recommend Ted Lare to everyone!
Lot of high quality and unique plants
UPDATED BELOW... Thoroughly DISAPPOINTED in Ted Lare, and although I normally don't write reviews I felt it was necessary this time. I bought 11 trees from them in April of this year during their Spring Open House event where trees were 20% off. All of the trees were planted as instructed and watered properly (especially during this dry summer), but unfortunately 3 of them are doing poorly. I inquired today about their guarantee on trees, and was informed by Ryan that their one-year guarantee ONLY applies if the trees were purchased at regular price (WHAT?!). The 11 trees were $130 each; with a 20% discount, they were $104 each. So now I'm out $312 + tax and still have to spend more money to replace the trees. Had I known this exclusion applied (it is not stated on my receipt and I couldn't locate it on their website), I would not have purchased the trees when I did, as I only saved a total of $78 off the 3 trees. After being a customer there for years and recommending them to friends and family, I certainly cannot recommend Ted Lare after this experience. I would have thought Ryan would want to make it right with me, but there was no attempt on his part. It is likely that I will not be returning, as they deserve a big thumbs down for clearly putting profit over customer loyalty and future business.
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I want to say a special thank you to Melissa at Ted Lare for immediately reaching out to me after I posted my previous comment. After discussing my issue she was completely concerned with making things right and didn't try to "get out of" fixing things. She made sure we were on the same page and I am happy to post that Ted Lare will be taking steps to replace all of the dying trees. THANK YOU AGAIN for taking the time to make a loyal customer happy. If you have an issue with Ted Lare's products or services I'd encourage you to reach out to Melissa first, she dealt with things quickly, professionally, and most importantly satisfactory!
Ted Lare is a great place to find rare and unusual house plants!
Ted Lare Design Build Garden Center is a US General Contractor based in Cumming, Iowa. Ted Lare Design Build Garden Center is located at 2701 Cumming Ave, Cumming, IA 50061, USA.
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